1. Misuse, abuse or alteration to the product
2. Damage caused by accident or neglect
3. Servicing or repairs made by unauthorized persons

- Items must be returned within 12 weeks of delivery

- Shipping and handling cost and other additional charges are non-refundable

- The product must be returned in the original box with all items intact

- You may return the goods only after you have obtained a Return Authorization Number (RAN) note from us. This note must accompany the return goods

- The refund amount will be the purchase price less 20% for restocking fee, and does not include shipping charges

- Items that are damaged on delivery or do not work on arrival, or fail to function within one year of the date of purchase, are covered under the Limited One-Year Warranty,  and will be replaced at no additional cost

- All return goods must be sent to the following address:

    Radiantcore Sdn. Bhd.

    H-2-1, Block H, Plaza Damas,

    60 Jalan Sri Hartamas 1, Sri Hartamas,

    50480 Kuala Lumpur, MALAYSIA